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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Blend America Clothing offers a variety of shipping and handling options at several different prices and delivery schedules through FedEx® and UPS®. When reviewing the items in your shopping basket, enter your ZIP code and click the Go button to determine the cost to ship your item. Please note: we can not ship to post office boxes. Next Day Shipping, A.M.: Morning of the next business day after shipment. Items may be shipped by a variety of carriers, including UPS and FedEx. Next Day Shipping, P.M.: Afternoon of the next business day after shipment. Items may be shipped by a variety of carriers, including UPS and FedEx. 2 Day Shipping: Afternoon of the 2nd business day after shipment. Items may be shipped by a variety of carriers, including UPS and FedEx. Standard Shipping: 2 to 7 business days after shipment. Items may be shipped by a variety of carriers, including UPS and FedEx. Please visit www.fedex.com or www.ups.com for specific delivery times and service availability for your area. NOTE: From time to time, it may be necessary to ship products with special handling rules, service levels and/or weight and size restrictions using another carrier. You will be notified at time of shipment which carrier has been selected for your order and details on how to obtain delivery information. • Products that are currently in stock typically ship out the same day, if your order is received by 4 p.m. E.S.T. and your payment has been verified. Incomplete or incorrect information may result in processing delays. • If your shipping information differs from your bill to information, your order may be delayed for verification. Due to shipper restrictions, we cannot deliver to P.O. Boxes, APO/FPO, U.S. Territories or international addresses. • Please note that we do not offer Saturday, Sunday, or holiday shipping/delivery. • To Track your items after placing your order, please return to the Store and click the "Order Tracking" link on the homepage and enter your email and password. • For more information, please visit the "Customer Service" section. .
- Privacy & Security
- Blend America values the trust you have placed in us. As part of our relationship, we recognize and respect your privacy. That is why Blend America Clothing is committed to protecting your privacy and using the information you share with us responsibly. Our Privacy & Security Statement describes the information we collect about you, as well as why and how we use it. We also explain the choices you can make about how we collect and use your information. .
- Returns & Replacements
- RETURN PRACTICE We will accept your return or exchange of unworn, unwashed merchandise by mail. Unwashed, unworn merchandise can also be returned or exchanged at any Blend America Clothing location with the exception of select merchandise explicitly noted below.* We will credit you for returns accompanied by an original receipt made within 90 days of the purchase for the price paid either in the original form of payment or as a merchandise exchange. Returns accompanied by an original receipt made more than 90 days after the purchase will be credited for the price paid either in the form of a merchandise credit** or as a merchandise exchange. Purchases of reduced price merchandise that have the words 'Final Sale' in the description, and/or a .44 or .88 price ending, are deemed Final Sale and may not be returned or exchanged. We will credit you for returns without an original receipt in the form of a merchandise credit for the item's current selling price on the date of the return. Merchandise without an original receipt with a selling price on the date of the return that is deemed Final Sale may not be returned or exchanged. **A merchandise credit for online returns will be issued by e-mail as an E-Gift Certificate. A valid email address must be provided. .
- Ordering
- Whether you're a new customer placing your first order with our Shopping Cart or a seasoned veteran of 1-Click ordering, we want to make sure that ordering at blendamerica.com is as fun and easy as possible. You can find everything you need to know by clicking on the links found on this page. Don't see exactly what you're looking for? These pages might also be of use to you: • Wondering about shipping costs or when you'll receive an order? Shipping help • Have questions about paying? Payment help • Need to send a gift to someone? Gifts and gift certificates help • Like an item from an Blend America Marketplace or Auctions seller? Ordering from blendamerica.com • Buying for your business or organization? Corporate accounts help • Want to order from our family of Web sites? International stores
- Payment, Pricing & Promotions
- We offer you consistently low prices on every item in our store. All prices are listed in U.S. dollars.You may be able to pay in either the local currency of your card or in USD. If your local currency is supported by Authorize.net Currency Converter, we'll show you the total amount of your order in your local currency on the order summary page so you won't have to guess about how much it will cost in your local currency..
- Viewing Orders
- The Order Manager provides multiple ways to view orders in your Store (see A-E figure 1).Each order is assigned a unique number when it comes in. These numbers start at 485 and count up. For security reasons, credit card numbers are deleted 30 days after the order has been retrieved. There is no way to retrieve numbers once they have been deleted, so be sure to process credit card transactions promptly. To get to the Order Manager: 1. Sign in to your account. 2. Go to the Store Manager. 3. Click the "Orders" link appearing in the Process column. Tip: To alert you to new orders, the Orders link will appear with a red asterisk Orders* when your store has received new orders.
- Updating Account Information
- Please email us: • your name or street address is incorrectly shown on your bill • your name, phone number or street address has changed recently • your email address (that we use for eBill) has changed
